Cancellation & Refund

overview

• ORDER CANCELLATION:
  • You may cancel your order before it has been shipped.
  • Orders cancelled by the customer are subject to a 5% cancellation fee, which will be deducted from the refund amount.
  • To cancel your order, contact our customer support team at [yimchungwalling@gmail.com] with your order details.
  • Once the order has been shipped, cancellation is not possible.
  • No returns

• REFUND ELIGIBILITY:
  
  • Refunds will be credited within 24-48 hours to the original payment method after refund is initiated